Trust Building Products and Resources

The following supporting materials are currently available to assist you in building trust in your organization:

Trust & Betrayal in the Workplace: Building Effective Relationships in Your Organization -- Click here for more about the book.

This book presents a powerful new research-based model for building trust and healing individuals, teams, and organizations from betrayal. It is the first book to identify and define the three kinds of Transactional Trust in a practical framework that can be easily applied to workplace relationships. It provides Ideas-in-Action exercises, tips and real-life examples that illustrate trust-building principles and practices at work.

To Order:

Order From Amazon.com
Contact your local or major book stores
Contact 1-800-CEO-READ to order your book (800-236-7323)

The Reina Trust & Betrayal Model^T^M
An easy to understand practical framework that illustrates the complex dynamics of trust and betrayal in workplace relationships. Available in two sizes:

A portable 20" x 28" table-top easel of The Reina Trust & Betrayal Model^TM, used to facilitate dialogue sessions on trust within teams and work groups.
4"x6" desk-top Quick Reference Guide

The Reina Building Trust in the Workplace Learning Guides
Participant workbooks designed for use by leaders with their employees, or organizational change agents and human resource professionals with their clients, to facilitate dialogue sessions or provide training programs. These learning guides are made available upon completion of the Reina Trust & Betrayal in the Workshop Certification Program.

Trust Measuring Instruments

We have developed statistically valid and reliable instruments that measure trust at the organizational, team and individual leadership levels. These instruments are evaluative tools with a developmental purpose. They make it possible to benchmark and monitor the level of trust in your organization and help leaders quantify a critical aspect of the workplace that is often seen as intangible.

In working with Chagnon & Reina Associates or trained members of our certified network, participants of these trust-measuring instruments receive comprehensive feedback reports with quantitative and qualitative data. The data is utilized to stimulate dialogue that leads to insights and action plans in areas warranting and desiring change.

The following trust measuring survey instruments are available through Chagnon & Reina Associates and our certified network members:

The Reina Organizational Trust Scale ^TM (OTS) is a research based, statistically valid and reliable, 48-question self-report survey instrument that measures the level of trust in an organization. Specifically, it assesses how well people in an organization rated the level of trust regarding employees and management based on the behaviors that contribute to each of the three kinds of trust: Contractual, Communication and Competence Trust.

The Reina Team Trust Scale ^TM (TTS) is a research based, statistically valid and reliable, 48-question self-report survey instrument that measures the level of trust within a team. Specifically, it assesses how well members of the team rated the level of trust within the team based on the behaviors that contribute to each of the three kinds of trust: Contractual, Communication and Competence Trust.

The Reina Leadership Trust Scale ^TM (LTS) is a research based, statistically valid and reliable, 63 question self-report scale that measures the capacity for trust within a leader and the interpersonal level of trust of a leader in those relationships closest to him or her. The LTS specifically measures the attributes or criteria a leader uses when evaluating whether to trust a person or situation as perceived by him/herself and others. The LTS also measures the level of trust this leader has with those with whom he/she works closest based on the behaviors that contribute to each of the three types of trust: Contractual, Communication and Competence Trust.

Experiential Equipment Trust Building

The Reina Experiential Trust Building Equipment are innovative action tools that can assist any leader, facilitator, trainer or consultant in creating an accelerated learning environment indoors or out to help employees become conscious and aware of their behaviors that build and break trust. We have found that when people have this awareness and take responsibility for their behaviors, it leads to improved team performance and organizational productivity.

“I can't say enough about the effectiveness of the experiential equipment used during our trust building work. As both a participant and a facilitator I witnessed the incredible power of the equipment as it funneled everyone into trusting relationships with their partner and group. It is difficult for me to imagine a more powerful tool for building trust.”

James F. Briggs, CPA, President - Systems Group

These action learning tools are lightweight and portable, easy to handle, quick to set up, easy to store and made of safe and durable materials.

The Reina Experiential Trust Building Equipment allows you to capture the excitement and impact of outdoor challenges while providing the safety, convenience and simulated experience of real life business situations indoors.

Leading authorities in building trust
and helping people heal from betrayal.